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Don’t let “Can I speak to a manager?” get lost in translation

Don’t let “Can I speak to a manager?” get lost in translation

by PowerLAB | Jul 8, 2020 | Featured

by Megan Power (@Power_Report) Suggesting that only Karens call for the manager focuses attention on the complainant, instead of the unjust policy or service failing. The timing couldn’t have been worse. Soon after South Africa’s covid-19 lockdown started to bite, a...

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