by PowerLAB | Jul 8, 2020 | Featured
by Megan Power (@Power_Report) Suggesting that only Karens call for the manager focuses attention on the complainant, instead of the unjust policy or service failing. The timing couldn’t have been worse. Soon after South Africa’s covid-19 lockdown started to bite, a...
by PowerLAB | May 15, 2020 | Featured
by Megan Power (@Power_Report) “I don’t know.” Pretty innocuous words. Yet three words which, if we’re honest with ourselves, most of us would prefer not to say — or hear too often. It’s human nature to want to sound knowledgeable; to be in control and, if we can’t,...
