by PowerLAB | Jul 8, 2020 | Featured
by Megan Power (@Power_Report) Suggesting that only Karens call for the manager focuses attention on the complainant, instead of the unjust policy or service failing. The timing couldn’t have been worse. Soon after South Africa’s covid-19 lockdown started to bite, a...
by PowerLAB | May 15, 2020 | Featured
by Megan Power (@Power_Report) “I don’t know.” Pretty innocuous words. Yet three words which, if we’re honest with ourselves, most of us would prefer not to say — or hear too often. It’s human nature to want to sound knowledgeable; to be in control and, if we can’t,...
by Megan Power | Mar 18, 2020 | Featured
by Megan Power (@Power_Report) Game-changing, world-class and cutting-edge. Data-driven, innovative and disruptive. They go the extra mile, they move the needle, they’re here to help. If corporate South Africa’s marketing and positioning statements are to be believed,...
by Megan Power | Oct 25, 2019 | Featured
by Megan Power (@Power_Report) The concept of being accountable to the people that pay you isn’t lost only on uncooperative civil servants — dismissal of the very people who keep things afloat is as prevalent in business as in government. Just ask anyone with a bank...
by Megan Power | Sep 19, 2019 | Featured
by Megan Power (@Power_Report) Listicles. I’m not a fan. And it’s not just the annoying word blend that in my mind, at least, conjures up a mix of popsicles, stalagmites and at least one unmentionable. No, it’s the whiff of clickbait that’s always sparked unease....
by Megan Power | Jun 11, 2019 | Featured
by Megan Power (@Power_Report) Organisations that choose to ‘hide’ will pay the price. Disrespected consumers don’t respond like benevolent grandmothers. Buried my supper When I was 10, I buried my supper. Literally. I loathed the tinned viennas and baked beans so...